Privacy Policy

We confirm that any personal information which you provide to us is held in accordance with the UK Data Protection Act. We are committed to protecting your personal information and will keep the information you entrust to us by keeping it safely and securely. Northlands Veterinary Hospital may from time to time decide or be legally obliged to update this Privacy Policy. Any changes will be posted on this Website. Except as required by law, modifications to this Privacy Policy shall not affect Northlands Veterinary Hospital treatment of data collected prior to the effective date of the Policy change. We collect information from you for a number of reasons. Firstly in order to process your order, we collect your name, email address, postal address and credit card details. Then, to make your visit more rewarding and useful, we may monitor spending patterns and your use of the store via cookies. Please see the information below on cookies.


These are small pieces of information that are stored by the browser on your computer's hard drive. Our cookies do not in themselves recognise the individual user but will recognise the computer you are using so that we know when you are returning to Northlands Veterinary Hospital. Most browsers will automatically accept cookies, but you can change the settings on your browser to prevent this happening.

Receiving emails from Northlands Veterinary Hospital

From time to time, we like to contact our customers with special offers or news of relevant forthcoming events, such as new releases. By agreeing to our terms and conditions, you agree to receive such emails from Northlands Veterinary Hospital.

Disclosing Information to Others

Northlands Veterinary Hospital will never sell or share your personal information with third parties unless it is required to fulfil your order or to fulfil another function, which you have consented to. Should we employ other companies to perform functions on our behalf (including fulfilling orders, analysing data, sending e-mails and postal mail), we will ensure that they only use such information under our direction and that they have adequate procedures in place to deal with your data securely